Skip to main content

 

banner

 
January 2008  

Stay Ahead

tear telco   What our customers say
Netcool + Vallent CTOs Tour Globe, Query Service Providers
In the fall of 2007, Craig Farrell and Kieran Moynihan, former CTOs of IBM Tivoli acquisitions Micromuse and Vallent respectively, set out to talk with multiple service provider customers across the globe. Now, hear their candid report on the 13-minute CTO Tour podcast. Listen to podcast

More about CTOs Craig Farrell and Kieran Moynihan
sparkle screen shot   Transformation to NGN
Manage the Complexity of the IMS Infrastructure
Thinking of deploying an IP Multimedia Subsystem (IMS) infrastructure for a more efficient delivery and creation platform? IMS, not without its risks, brings more complexity to the mix. But fortunately, the just-released IBM Tivoli® Netcool® IP Multimedia Subsystem Manager provides out-of-the-box IMS monitoring.  Details
CEM   Customer Experience Management
The Next Frontier in Telecom Service Assurance
IBM recently previewed the IBM Tivoli® Netcool® Customer Experience Management (CEM) solution, developed to help wireless, Internet and other service providers improve the quality of their services to a degree not possible before.

We track management evolution from element management to CEM, an idea whose time has come.

More

Take Note

  Momentum to Next Generation Networks Accelerates, Driving Adoption of IBM and BroadSoft Technology
More than 1200 clients have chosen the IBM and BroadSoft solution, including NextWave, DGC, and Stage 2 Networks. Details

  Pulse 2008: Calling All SP Customer Speakers!
Are you eager to share your Tivoli experiences with your peers? Step up to the plate as a customer or partner speaker by responding to the Pulse Call for Papers. If chosen, you'll reap maximum benefits from your Pulse 2008 experience:
  • Free admission to the conference (a $1900 value)
  • Generous travel stipend
  • Invitation to a Special Customer Speaker Reception
  • Access to the Customer Reference Hospitality Area
Details

  IBM, Premier Partner 3Com Reduce IP Telephony Costs at Fashion Institute
VoIP integration solution using IBM System i for IP Telephony and DB2 Universal Database Enterprise Edition  Details

  Download Free "IBM Systems Journal," Packed with Insights on Service Management
Get a grip on the many complexities of IT service management from 15 different perspectives, from the abstract to the specific. Details

  Feel the Synergy! IBM WebSphere, Rational, Tivoli Netcool Join Next-Gen Forces
AT&T chooses IBM WebSphere, BladCenter and Rational tools that join the just-released Tivoli Netcool IP Multimedia Subsystem Manager to help telecommunications carriers, equipment providers and application developers take advantage of service oriented architecture (SOA) and Web 2.0 technologies to more rapidly and affordably create, deploy and manage voice, video and data services. Details


1 - 5 of 7 articles. |

Managing Editor: Wendy Whalen
Contributors: Craig Farrell, Kieran Moynihan, Scott Sobers, Karen Edwards, Deirdre Corrigan, Bob Pickard, and Alex Cabanas

You received this e-mail because you are subscribed to the IBM Service Provider News. ©International Business Machines Corporation 2008. All rights reserved.

 Contact editor
 
About this newsletter
|
Manage your subscriptions
Subscribe
Unsubscribe
Send to a friend

Don't Miss Out
next gen
CTO TOUR PODCAST
What our customers say
Listen to podcast

stratecast wp
Stratecast executive brief on Customer Experience Management
"Business Transformation: It's Not about the Network"
View or download

pulse logo
PULSE 2008
Speakers Wanted!
See Call for Papers
May 18-22, 2008
Walt Disney World
Swan & Dolphin Resort
Orlando, FLA
Details and registration


Get It Now
pdf  White paper: "BladeCenter: Changing the economics of the telecom industry"
pdf  Key Report from Butler Group "Technical Audit: IBM Service Management"
CEMcast  F&S-IBM Replay "Managing QoS, Customer Experience in NGN Services" with Kieran Moynihan, IBM Tivoli Wireless CTO
survey  IBM Institute for Business Value Study: "Telecom switches emphasis: Preliminary analysis of the 2007 Telecom Industry Survey"
pdf  New brochure "IBM Tivoli Netcool Performance Manager for Wireless"
pdf  White paper "The Business of Interactive Entertainment: Sizing, hosting infrastructure"