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IBM Cognos Supportlink
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Top Stories
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Cognos Introduces New Global Customer Care System
On November 26, 2007, Cognos launched a new global customer care system called Cognos Insight! The deployment of Cognos
Insight! is a vital part of Cognos’ strategy to continue to enhance and improve our ability to support our customers
and partners around the world.
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SupportTalk gets a 2.0 Facelift
With the introduction of the new SupportTalk, Cognos has embraced new web technologies that will change the way you use
the Support web site. The new SupportTalk is a place where you can ask questions and get answers from your peers in the online
discussions, collaborate on documents, express new ideas in a blog and subscribe to the news that you want to read.
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On January 15, see the next evolution of Cognos Performance Management in action
On January 15, Cognos will host an exclusive live event in New York City, complemented by a virtual, half-day event
– both featuring keynotes by Rob Ashe – to celebrate the official launch of Cognos 8v3, and new Cognos solutions
for the mid-sized organizations.
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Miami Dade Public School Builds Superior Planning Solution with Cognos 8 Planning
Miami-Dade County Public Schools (M-DCPS) is the fourth-largest school district in the U.S. With an annual budget of $6.1
billion, the school system has approximately 350,000 students, 50,000 employees, 367 schools and 150 school administrative
support sites
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Improving Performance in Reporting Distinct Counts at Multiple Rollup Levels
While the Cognos list object allows you to calculate distinct counts and is able to roll them up to different levels in
a report, the report might suffer poor performance when there are many detailed rows in the reported data set. These types
of reports against large data sets often trigger spikes of CPU and memory usage on the Cognos server.
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