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April 9, 2010  

Building smarter solutions for an interconnected world

Intelliden   IBM acquires Intelliden and further strengthens the IBM service management portfolio

IBM recently announced it has acquired Intelliden, Inc., a privately held provider of network solutions with headquarters in Menlo Park, California. Intelliden solutions manage the operational lifecycle of heterogeneous network devices and help CSPs accelerate the delivery and enhance quality of next generation services. Intelliden solutions and expertise will strengthen the IBM Integrated Service Management portfolio for Network and Service Assurance.

Learn more
EMA   IBM embraces network flow performance
With IBM Tivoli Netcool Performance Flow Analyzer

IBM's first product foray into the realm of flow-based, application-aware network performance management - IBM Tivoli Netcool Performance Flow Analyzer (TNPFA) - provides visibility into the composition of network traffic  and helps service providers  plan for capacity and troubleshoot problems. TNPFA complements the IBM Tivoli Netcool portfolio by improving both troubleshooting speed and planning accuracy. The flow-based data improves problem and incident investigations starting within the network domain, by adding color and understanding to just how, for instance, a congested link is being used and where the problematic traffic is originating from or going to.

Read the Enterprise Management Associates report
Extreme   Extreme Networks joins IBM's Tivoli Netcool Technology Program

Extreme Networks, Inc., a leader in high performance converged enterprise and data center networks recently announced that it is expanding the flexibility and power of its network operating system, ExtremeXOS®, by achieving certified interoperability with IBM’s Tivoli Netcool OMNIbus and IBM Tivoli Network Manager.

As part of Tivoli’s Netcool Technology program, the companies have completed integration of the ExtremeXOS operating system, IBM Tivoli Netcool OMNIbus and IBM Tivoli Network Manager to help customers to reduce the burden of complex IT and network operation management tasks.

Learn more about Extreme Networks

See you there!

  Join us at TMForum's Management World 2010!

We're excited to bring our smarter communications solutions to TMForum's Management World 2010 in Nice, France (May 18-20) – solutions that address your business imperatives - to enable new services and business models, differentiate the customer experience and improve operational efficiencies and reduce costs.

Come visit our booth (#44 in Expo Hall 2), join us when we deliver four presentations, and meet with IBM industry executives who can discuss your specific imperatives, the latest industry challenges and IBM's responses to them.

Register today!

  Get Ready: Pulse Comes to You!

Pulse Comes to You brings the excitement, education and experience of our global conference, Pulse 2010, to over 20 cities worldwide! Last year, Pulse Comes to You demonstrated how a dynamic infrastructure through service management can integrate your business and IT to deliver new, innovative services and help build a smarter planet.

Join us at Pulse Comes to You 2010 and deepen your understanding of what service management means for a dynamic infrastructure.

Find a location near you

Managing Editor: Kimberlee Kemble
You received this e-mail because you are subscribed to the IBM Service Provider News. ©International Business Machines Corporation 2010. All rights reserved.

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TMForum
Management World 2010
Learn about IBM's smarter communications solutions at the leading global conference focused on the creation, delivery, management and monetization of new world information, communications and entertainment services.
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ISM Jams
Service Management Jam
Long Term Evolution (LTE) promises to deliver increased capacity and speed, but it also introduces a number of management challenges. Join speaker Simon McCormack and learn about the value and improvements that IBM Tivoli Netcool can make in an LTE environment.
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SMRC
Service Management Resource Center
Resources for Communication Service Providers
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Pulse  Pulse 2010 Presentations: Service Assurance for Service Providers
Sky  Case Study: Sky builds a state-of-the-art broadband network with the support of IBM Tivoli Netcool
Juniper PR  Press Release: Juniper Networks Licenses IBM Tivoli Netcool Software to Advance Network Intelligence
Video  Expert Video: Dynamic Infrastructure and Network Performance
TSRM for SPs  Article: IBM Empowers Service Providers with Customer-Aware Service Desks
TB  Article: IBM Solution Tracks and Enhances Network Performance
OMNIbus  Data Sheet: IBM Tivoli OMNIbus and Network Manager
TNPFA Data Sheet  Data Sheet: IBM Tivoli Netcool Performance Flow Analyzer
TSRM-OMNIbus  Solution Brief: Bringing visibility, control and automation to the service desk