IBM Cognos Supportlink

Techniques and features from IBM Cognos Support Services

We’ve heard your feedback about the challenges you've faced in accessing IBM Cognos Support and we understand you’ve seen changes to some support systems and processes.  However, our team members are the same dedicated people offering you the Cognos-specific knowledge and expertise you have always relied on.

There are a few steps that need to be completed before upgrading TM1 Contributor from 9.5 to the most recent 9.5.1. The following steps cover: exporting your application definition; redeploying .WAR files in Tomcat; and, finally, importing the service.

This technique uses JavaScript to allow a user to pass multiple values provided to an IBM Cognos 8 Report Studio textbox prompt.

It's enough to make an IT professional (or finance or line-of-business professional) feel like a kid in a candy store. With 190 sessions and workshops to choose from, the hardest part about attending Business Analytics Forum, the new annual conference for IBM Cognos and SPSS clients, is deciding which sessions to put on your agenda.

It's a paradox, really. Soccer is a game of immense opportunities. Yet it is an immensely difficult game to win. The pitch is 6,000 square meters in size. The net offers strikers nearly 200 square feet of surface area to shoot at. Coaches can arrange their players in nearly any formation they choose. Yet at the highest levels, goals are scored and matches won in the narrowest of margins. Outcomes are decided in mere fractions of a second.

Staying connected with the IBM Cognos Innovation Center just got a lot easier with Desktop Widget. Designed to keep you up to date on the latest, the CICPM widget provides access to exclusive content in a simple menu driven format that is updated in real-time, providing up-to-the-minute status on the latest news and events.

Maintaining subscriber relationships and increasing average revenue per user (ARPU) rates are major challenges facing carriers and cable operators, and gaining greater insight into social network analytics is key to creating longer-lasting customer relationships.

Retailers must build relationships with their customers – not just offer pricing incentives or cheaper products. How to do that? It’s impossible to actually meet or know everyone who comes in your store, especially if you’re a global chain. But the internet, social networking and data mining can bring retailers surprisingly closer to their thousands or millions of customers.