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August 3, 2010

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		IBM Acquires Intelliden: Smart Automation Made Smarter The Intelliden suite of tools is a natural fit with IBM Tivoli—and a logical extension of IBM’s commitment to helping organizations achieve superior service management by optimizing how IT and operations delivers and supports key services. By extending smart automation into new areas such as automated change management and virtual network devices, Intelliden solutions extend the Tivoli service management platform—making it even more powerful and comprehensive. These intelligent network automation solutions give IT powerful, real-time insight into what’s happening in the infrastructure, as well as the features needed to take action in the ways that make best business sense. Read the Tivoli Beat article

		Fulfill the promises of VoIP with IBM Tivoli Netcool network management solutions To help VoIP providers drive the steady revenue streams that come from high service quality and low customer churn, IBM Tivoli Netcool network management solutions enable better control of networks through automation, reliable information and a critical view into the real-time state of the tens of thousands of devices that a multisite, multivendor provider of voice services can have. Read the solution brief

		Resources Learn more about Intelliden solutions and how they can help your enterpise: IBM Service Management: Driving Growth for Managed ICT Service Providers IBM Tivoli network management solutions for the SMB environment Intelliden Network Automation Solutions: Policy-based compliance management, total network compliance for carrier class networks Intelligent network automation solutions Network change is constant: Configuration and compliance management can help Transforming infrastructure management for energy and utility providers

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Managing Editor: Kimberlee Kemble
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