||Pulse 2013 Call for Speakers is now open|
...and there's a stream just for CSPs!
After a century of dominance by voice services, demand is shifting to a much broader set of services. And with the advent
of 3G and 4G networks, and the move to triple and quad play offerings, service providers must adapt new innovative methods
to manage next generation networks, service performance and the overall customer experience.
Service Providers stream at Pulse 2013 will explore how effective analytics coupled with network and service assurance enables control of
the entire communication and content management infrastructure. Sessions will highlight best practices and client experiences
across networks analytics, event and performance management and other OSS/BSS functions.
Share your experience and join an elite group of professionals: speak at Pulse! Take a few moments
now to contribute your company's story to the body of knowledge shared at Pulse 2013.
Within IBM we have our own sets of experts, but we know that even more knowledge can be gained from our customers
and our peers. And Pulse 2013 is an opportunity for you to share that knowledge with nearly 8,000 of your business and IT peers.
Accepted speakers will be awarded a free conference pass (subject to legal approval) along with other benefits including
access to the Speaker VIP Lounge at Pulse.
more about Pulse 2013
||Understand Customers and Reap the Rewards: IBM Rolls out Analytics for CSPs|
All Communication Service Providers (CSPs) want to understand their
customers better—but that kind of information has been hard to come by
until now. Fortunately, IBM Netcool Network Analytics, a new offering,
provides a centralized platform for aggregating and analyzing
customer-centric data like handset type, network location, and service
usage. Armed with this insight, CSPs can then develop superior
strategies of keeping customers happy—and minimizing churn.
David Mangini on Transform Operations
David Mangini talks about Transform Operations at TMW 2012.
Wing To on OSS Management
Wing To talks about OSS Management at TMW 2012
Steven Teitzel on Network Analytics
Steven Teitzel talks about Network Analytics at TWM 2012
Managing Editor: Paul Hoffman
You received this e-mail because you are subscribed to the IBM Service Provider News.
©International Business Machines Corporation 2014. All rights reserved.
IBM Service Management is helping communication service providers around the world
By providing the visibility, control and automation needed to
deliver quality service, manage risk and compliance, maximize return on
investments, and accelerate business growth.
Get early bird savings for Pulse 2013
Register before December 12, 2012 and receive $500 off the standard rate for Pulse admission!
New TUC Webcast October 31, 2012
Register now for the next TUC webcast on October 31 featuring a Pulse 2013 preview with IBM VP Scott Hebner