Frequently asked questions


1. How do I subscribe to a newsletter?
It's easy to subscribe to newsletters. The simple, three-step process will take you only a few minutes. You'll just choose specific newsletters, provide us with your preferred e-mail format and contact information, and fill out your interest areas profile.

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2. What is an interest area?
Interest areas are topics and types of information you're interested in, such as a particular industry ... a type of business solution, like e-commerce or supply chain management ... a hardware or software product or platform, or software application and systems management topic ... a type of service ... general-interest IBM news ... and more. By specifying interest areas, the newsletter you receive is truly customised for you.

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3. How often will I receive my newsletters?
Our goal is to keep you informed without overwhelming you with information. Please look at the newsletter descriptions to see how often the newsletter mails.

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4. What is included in the newsletter?
Fast-reading summaries of news, information and special offers — based on your interest areas — with direct links to complete details on the Internet.

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5. How do I view or update my current interest areas or other subscriber information?
After you subscribe, anytime you want to, you can view or update your profile online. Look for the link to Subscription Services in any newsletter you've received by e-mail. After you log into Subscription Services, you can view or update your subscription information. Remember, by adding or deleting interest areas later on — based on your needs — you can further customise your newsletter subscription and make sure you get just the kinds of news and information you want in your e-newsletters.

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6. How do I cancel my subscription to this service?
There is no cost or obligation when you subscribe to IBM newsletters. And if you choose to, you can cancel your subscription anytime. Look for the Unsubscribe link on the Summary Page of Subscription Services.

Please note that when you cancel all of your subscriptions, you completely disengage from Subscription Services. So, if you merely want to remove a specific interest area or newsletter, please use the appropriate page within Subscription Services.

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